Pricing
Take what you need. The rest can wait.
A salon is often fine with just a booking page. A dental practice needs someone to answer the phone while the dentist has a patient in the chair. So you can take each of the three products on its own, and together they cost less. You can try everything free for the first 14 days.
- Free trial
- 14 days, no card
- First month
- 40% off
- Billing
- in advance, by IPS QR code or bank transfer
- Contract
- cancel whenever you like
- Currency
- euro, with dinars shown on the invoice
Founder price
30 of 30 places left
The first 30 businesses to pay for a subscription keep the prices on this page. If we raise them later, it doesn’t affect them for as long as their subscription runs without a break.
Individually
Each one works without the other two
Nicra Call
Answers the phone
An agent that answers your phone when you can’t. It works 24 hours a day, seven days a week.
€89/ month
300 call minutes a month
- Customers call the same number as before
- Speaks Serbian and stops when interrupted
- Books the appointment while the customer is on the line
- Puts urgent calls through to the number you choose
- Records and transcribes every call
Nicra Chat
Answers your messages
A chatbot that knows your prices and services and answers customers wherever they write to you. It books the appointment before they move on to someone else.
€29/ month
2,000 customer messages a month
- Answers on your website, WhatsApp, email and Instagram
- Fits on your website with one line of code
- Knows your prices, services and when you’re open
- Books the appointment in the same conversation
- Replies even when you’re closed
- Passes the question on to you when it gets stuck
Nicra Booking
Calendar and booking
Customers pick a time themselves on your page, and you see everything in one calendar. Reminders go out on their own.
€19/ month
unlimited appointments, 400 WhatsApp messages a month
- A page at nicra.ch/your-business
- Services with prices and durations
- Everyone on the team with their own working hours
- Email confirmation, and customers move or cancel themselves
- Your logo and brand colour
No VAT is charged (Nicra is not registered for VAT).
Together
Some call, others message you through your website
And someone else opens your booking page at two in the morning, long after you’ve gone to sleep. Each product covers its own people, and all three write to the same calendar, so two customers never end up in the same slot.
Booking + Chat
€48 / month
€39/ month
You save €9
All threeMost popular
€137 / month
€119/ month
You save €18
All three together cost €119 a month instead of €137. You also get what none of them has on its own: one calendar for the phone, the website and walk-ins, where customers are recognised by their number, however they got in touch. If you want your booking page to look like your website, custom CSS comes with all three.
Call with Booking is charged at the sum of the two, €108 a month, and Call with Chat at €118. For €11 or €1 more you get all three, which is why the calculator suggests it.
Loyalty
The longer you stay, the less you pay
With monthly billing, the price drops with every month you pay in a row. If you cancel or pay more than 30 days late, you go back to the full price and the count starts again. The first-month discount is a one-off.
Month 1
−40%
A discount to get started, once per business and per tax number
A €40 product€24
Months 2–3
full price
You pay the list price
A €40 product€40
Months 4–6
−10%
10% below the list price
A €40 product€36
From month 7
−20%
For as long as your subscription runs without a break
A €40 product€32
For a product at €40 a month, the first year costs you €404 instead of €480. If you pay for the year up front, it’s €384.
Or pay for the year up front
Paying yearly gets you 20% off all 12 months, and each following year renews with the same discount. The first-month discount doesn’t apply on top, but “We set it up for you” is free.
Free trial
14-day free trial, no card
Open an account, set up your business and let Nicra work with your customers. We don’t ask for a card, so nothing can be charged automatically.
01
Nicra Call
You call the agent from your browser or the dashboard: the first call straight away, and 30 minutes in total once you confirm your business phone number, up to 5 minutes per call and no more than 6 calls a day. We’ll assign numbers for real calls as soon as our company registration is complete.
02
Nicra Chat
The chatbot answers on your website, up to 300 visitor messages.
03
Nicra Booking
Your booking page works for real customers. Confirmations and reminders go out by email, and up to 50 messages by WhatsApp once you confirm your business phone number.
When the trial ends, your products are paused, and your services, team and appointments are kept. Once you choose a package, you get a pro-forma invoice with the payment details, and everything keeps working for up to 7 days while the payment comes through.
The trial is given once per account and once per tax number.
Setup
There’s no setup fee
You set up your business yourself in the dashboard. A guide takes you through it step by step, and we build the agent from a questionnaire that takes about ten minutes.
Yourself, in the dashboard
Enter your services, team and opening hours and fill in the questionnaire, and we build the agent from it.
€0
We set it up for you
We enter your services, team and opening hours, set up the agent from your questionnaire and test it before it answers any of your customers.
€99
€99 one-off · €0 with yearly billing
Work it out
Put together your package
Tick what you need and choose monthly or yearly billing. The total updates as soon as you change something, with all discounts included.
What you need
How you pay
Your bill
€119/ month
- Bought separately
- €137
- Bundle discount
- −€18
- Month 1 (−40%)
- €71.40
- Months 2–3
- €119
- Months 4–6 (−10%)
- €107.10
- From month 7 (−20%)
- €95.20
- First year, monthly
- €1,201.90
Counted in months paid in a row.
- Custom CSS, so your booking page looks like your website
- One calendar for the phone, the website and walk-ins
- Customers recognised by their number, however they got in touch
No VAT is charged.
Add-ons
If you need more
Buy packs from the dashboard when you need them. They last until the end of the month you bought them in.
We email you when you’ve used 80% and 100% of your included minutes. In the first month there are no minutes over the allowance: once the included ones run out, the agent takes the caller’s name and number, and you can buy a pack of minutes in advance.
Common questions
What people ask us most
Can I take just one product?
You can. It helps to know who each one covers, though: people who find you online use the booking page, but anyone who rings while you’re with a client still hears nothing but the ringing tone. That’s why most people take Nicra Call along with Nicra Booking.
How does the free trial work?
For the first 14 days you use Nicra without paying and without a card. The booking page and the chatbot work for your real customers, and you try the phone agent from your browser: the first call straight away, and up to 30 minutes of conversation once you confirm your business phone number. The trial is given once per account and once per tax number.
What happens when the trial ends?
Nothing is charged, because we never asked for a card. Your products are paused, and your services, team and appointments are kept. Once you choose a package, you get a pro-forma invoice, and everything keeps working for up to 7 days while the payment comes through. Your first month is 40% cheaper.
How does the loyalty discount work?
The price depends on how many months in a row you pay. The first month is 40% cheaper, the second and third are at the list price, from month 4 it’s 10% less, and from month 7 it’s 20% less for as long as your subscription runs. For a product at €40 a month, that’s €404 for the first year instead of €480.
What if I cancel and come back later?
Come back whenever you like, but the count starts again from the full price. The same applies if you pay more than 30 days late. The first-month discount isn’t repeated, and if you had the founder price, you lose it after a break.
Is there a setup fee?
No. You set up your business yourself in the dashboard: a guide takes you through it step by step, and we build the agent from a questionnaire that takes about ten minutes. If you don’t have time for that, “We set it up for you” costs €99 one-off, and it’s free with yearly billing.
What if I use up my minutes before the end of the month?
The agent keeps working. Each minute over the 300 included costs €0.25, up to 300 minutes a month, and none in the first month. Past that limit, the agent only takes the caller’s name and number until the month ends. A pack of 300 minutes for €69 works out cheaper, and we email you when you pass 80% and when you’ve used them all.
What if I run out of messages?
Chat includes 2,000 visitor messages a month. When they’re used up, the chatbot gives visitors your phone number and booking link until the month ends, and you can buy another 2,000 for €19. Booking includes 400 WhatsApp messages a month. After that, confirmations and reminders go out by email, with no limit, or you buy 500 more messages for €15.
Which channels does Chat answer on?
Your website, WhatsApp, email and Instagram. Customer messages from every channel count towards the same 2,000 messages a month, so the channels cost nothing extra. SMS isn’t supported yet.
Am I tied into a contract?
No. You cancel a monthly subscription from the dashboard or by email, and it runs until the end of the month you’ve paid for. With yearly billing, the year you’ve paid for isn’t refunded, but you don’t have to renew. You can add a product on any day and only pay for the days left in the period, while a smaller package applies from the next period.
What is the founder price?
The first 30 businesses to pay for a subscription keep the prices on this page. If prices go up later, it doesn’t affect them for as long as their subscription runs without a break. Their dashboard shows “Founder price”.
Do I pay VAT?
No. Nicra is not registered for VAT, so the prices on this page are final. If we register for VAT, we’ll let you know at least 30 days in advance.
How do I know it will pay for itself?
The easiest way is with a pen and paper. Write down what one customer brings you and how many calls a week go unanswered. For most businesses that work by appointment, two or three customers a month you’d otherwise have missed cover the whole cost. Anything on top of that is yours.
Not sure what you need?
Tell us how many people call you a day and how many calls go unanswered. Within five minutes we’ll know whether you need all three. If one is enough, we’ll tell you that too.
